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In the Flow Builder, you can automate several Social Platform interactions inside your flows.

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Available Actions

View Profile

Visits the prospect’s profile as a flow step.
  • Delay support: You can schedule this step with the same delay controls used in other flow actions.
  • Branch-path limit: A flow can contain one profile-view step along each branch path. Parallel sibling paths can each contain their own profile view.

Connection Request

Sends a connection request to the prospect.
  • Acceptance window: New Flow Builder cards are prefilled with a seven-day acceptance wait.
  • Auto-withdraw: A separate timer controls withdrawal; new Flow Builder cards enable withdrawal after 30 days. Review both timers before publishing.
  • Personalized note: You can optionally include a note up to 300 characters. Sending the note requires the assigned sender to have LinkedIn Premium or Sales Navigator.
  • Approval mode: You can require team approval before the request is sent.

Send Message

Sends a Social Platform message to an existing 1st-degree connection.
  • Connection rule: This step can only be used after a successful connection path or when the contact is already connected.
  • Approval mode: You can require team approval before sending.
  • Reply tracking: You can configure how long the flow should keep tracking replies.
  • Preview: You can test the generated message against a sample contact before publishing.
InMail is available only when enabled for your Team and supported by the selected LinkedIn sender. An eligible branch can contain up to five InMail actions. Subjects allow up to 200 characters and bodies up to 1,900 characters. LinkedIn Message and InMail steps share a three-hour minimum chat-spacing rule on each path.

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Builder Rules

  • Each branch path can contain only one profile-view step.
  • Each branch can contain only one connection request step.
  • Social Platform messages are limited to 5 messages per branch.
  • Connection requests cannot be added inside an Accepted branch.
  • Social Platform messages can only be used where the contact is already connected or becomes connected through the flow.
  • A connection request can be sent without a note from an otherwise eligible account, but a note requires LinkedIn Premium or Sales Navigator.