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Exclusion Lists block outreach to specific contacts, company domains, and synced HubSpot lists.

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Tabs

The Exclusion Lists page is divided into three tabs.

Contacts (Emails)

Block individual email addresses.

Companies (Domains)

Block entire company domains.

HubSpot Lists

On paid plans, sync supported HubSpot contact, company, or deal lists as live exclusion sources.

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Add Exclusions

You can add exclusions in two ways:
  1. Add Emails / Domains: Paste emails and domains in the same list, one per line.
  2. Upload CSV: Upload a file up to 1 MB and 1000 records. Map email and domain columns before importing.

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Search And Filters

On the Contacts and Companies tabs, search matches any part of an email address or domain. You can also filter by source:
  • Manual
  • CSV
  • HubSpot
  • Bounce detected

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Bounce Handling

Hard-bounced emails are automatically added to contact exclusions with source Bounce detected.

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HubSpot Sync

Synced HubSpot lists show status Syncing. These lists stay connected as live exclusion sources and refresh automatically about every 24 hours.

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Flow Behavior

Excluded prospects are checked before outreach. If a prospect becomes excluded while active in a flow, First Touch stops that prospect from progressing.