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Documentation Index

Fetch the complete documentation index at: https://docs.firsttouch.com/llms.txt

Use this file to discover all available pages before exploring further.

The Activities page shows the outreach history for each enrolled contact. It helps you understand who is in a flow, where they came from, what has already happened, and what is scheduled next.

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Where Activities Come From

Each activity represents one contact’s progress through a flow. Activities usually start from one of two sources:
  1. Audience-based enrollment: A contact was enrolled from a saved audience or manual enrollment workflow.
  2. Signal-based enrollment: A contact was enrolled automatically because of a signal, such as a website visit or company event.

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Activity List

Each row gives a quick summary of that contact’s activity. Common details include:
  • Prospect name and role
  • Company name and website when available
  • Lead score
  • A source badge for the audience or signal that enrolled the contact
  • Assigned team members
  • The next scheduled step when the activity is still running
You may also see outcome badges such as:
  • Reply received
  • Meeting booked
  • Removed from flow
  • Email bounced
  • Paused

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Status

Activities can appear in these main states:
StatusDescription
In ProgressThe contact is still moving through the flow.
CompletedThe activity finished without requiring additional action.
CanceledThe activity was stopped manually or ended because a related approval was rejected.
FailedA step failed and the activity could not continue normally.
Status shows whether the activity is still running or has ended. Outcome badges add more context, such as whether the contact replied or booked a meeting.

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Filters

Use search and filters to narrow the list when needed. Activities supports filters for status, date, audience, team member, signal, reply type, score, and whether to show all activities.

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Activity Details

Select any activity to open its details view.

Execution History

Shows the activity’s steps in order, including completed steps, steps still waiting to run, and timestamps when available.

Contact And Company Context

Use the Contact and Company tabs to review the research and profile details used to personalize outreach.
The details view can also show banners and context for important outcomes, including replies, booked meetings, canceled activities, failures, and paused activities. If an approval-related step is still waiting, you can review and update parts of the outreach before it runs.