
The Action Bar interface in the First Touch extension
Generate, customize, and send personalized emails.
LinkedIn Connection Note
Generate a connection note to use manually on LinkedIn.
Call Script
Generate conversation outlines and voicemail scripts.
Value Plan
Formulate a “Value Hypothesis” for your outreach.
Add to Flow
Enroll prospects into automated sequences.
Edits are saved when the edited field or content editor loses focus.
Generate the Draft
Click the Generate Email button. The AI combines your profile, company info, and prospect research to produce a first draft.
- Result: Within seconds, the tab populates with a suggested subject line and email body.
Select Subject Line
The AI typically generates a few potential subject lines. One is selected by default, but you can click the dropdown to view alternatives, choose a different one, or edit it entirely.
Edit and Polish
The draft appears in an editor where you can adjust the tone, add personal references, or include custom calls-to-action.
- Features: Basic formatting (bold, italics, lists, links). Edits save when the editor loses focus.
- Regenerate: If you don’t like the draft, click Regenerate to try a different approach.
Send
Click Send. The email is sent directly from your connected email account (e.g. Gmail or Outlook). The prospect receives it as an email from you, with your signature included based on your settings.
Handling Responses & Follow-Ups
Follow-Up Options
Follow-Up Options
If the prospect doesn’t reply, you have flexible options:
- Manual: Return to the profile later and manually generate a new follow-up email.
- Add to Flow: Enroll them in a longer-term sequence (see Add to Flow) to automate future touches.
LinkedIn Connection Note
The LinkedIn tab generates a personalized connection-request note for the prospect.The Workflow
Generate Connection Note
Switch to the LinkedIn tab and generate a connection note. The AI uses your profile, Knowledge Base, and available prospect activity to draft concise text.
Review and Edit
Edit the draft to ensure the tone is genuine. We recommend adding a personal touch, such as mentioning a mutual connection or specific profile detail.
Manual Send
You remain in control of the sending process:
- Copy the note from the extension.
- Paste it into the LinkedIn connection invite field.
- Send the connection request manually on LinkedIn.
Call Script
Clicking the Call (phone) icon generates a quick outline for a phone call or voicemail. It serves as a cheat-sheet to help you sound prepared and relevant.What’s Included?
- Opening Line: Friendly opener using prospect info or mutual context.
- Value Points: Key questions or insights to cover during the call.
- The Close: Suggested next steps or meeting requests.
- Evidence: Data points from your Knowledge Base or their recent news.
Value Plan
The Value Plan helps you articulate why you are reaching out. It ensures your outreach is relevant and centered on the prospect’s needs.Plan Components
Clicking Generate creates a summary called a “Value Hypothesis”:Power User Tip: You can feed the Value Plan details into the Email Generator to have the AI craft an email specifically around that value hypothesis.
Add to Flow
Add to Flow connects on-the-fly prospecting with scalable Flow Plans. It is available on paid Teams and enrolls the current prospect through an eligible Audience.Requirements: A manual or system Audience must be attached to a Live Flow Plan. Draft Flow Plans cannot accept extension enrollment.
Select Flow
Click the Add to Flow button. The dropdown shows Audience-backed options rather than every Flow Plan directly. It loads up to 100 manual or system Audiences, and search filters only those loaded options.FirstTouch checks the known enrollment state before enabling the action. Add to Flow from the Chrome Extension does not apply the standard Exclusion List check, so review exclusions before enrolling the prospect.
Reuse Recent Drafts
Did you just write an email in the extension? If you drafted an email but haven’t sent it, First Touch can reuse that draft as Step 1 of the flow.
- Why: Your perfect intro email sends first, followed by the automated steps defined in the flow.
Monitor Progress
Once added, the prospect moves through the flow schedule.
- Visibility: Track their status in the Flows section of the web app.
- Approvals: If a step requires approval, it will appear in your Tasks list.
- Stops: If FirstTouch detects an email reply, it stops matching active Team Flow Enrollments for that prospect.

