Sales Navigator Import

Sales Navigator import lets Team Admins create Audiences from supported Sales Navigator people searches or people lists.

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Requirements

Before starting an import, confirm:

• your Team has access to Sales Navigator import
• you are a Team Admin
• the selected user has an alive LinkedIn Connected Account with Sales Navigator access
• the URL begins with https://www.linkedin.com/sales/search/people or https://www.linkedin.com/sales/lists/people
• the requested amount is a whole number from 1 to 500 and does not exceed the selected account’s remaining daily availability

Normal LinkedIn profile URLs, Sales Navigator company searches, and Sales Navigator account lists are not supported.

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Create An Import

From Audiences or Flow Plan source setup, choose Sales Navigator and provide:

• Audience name
• Sales Navigator people search or list URL
• connected LinkedIn account to use
• maximum number of prospects to import
• optional AI context for messaging

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Imported Data

Imported Audience rows can include available person and company identity from the Sales Navigator source. Some fields can remain missing and may require enrichment before outreach.

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Statuses

Sales Navigator imports use these statuses:

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Pause And Resume

Team Admins can manually pause an active import and resume a manually paused import. Contacts imported before the pause remain in the Audience. Waiting for the selected account’s daily Sales Navigator quota is not the same as a manual pause. FirstTouch shows the quota wait and reset time when available, then continues after daily capacity becomes available; there is no manual resume action for quota waiting.

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Troubleshooting

If an import does not start or finish, check:

• Sales Navigator URL format
• connected LinkedIn account status
• whether the account is alive and has Sales Navigator access
• import size and daily limits
• whether the source list or search still exists in Sales Navigator
• visible error text on the Audience row