Approved Subprocessors - First Touch Help Documentation

First Touch uses the following approved subprocessors to deliver, secure, and support the platform.

Subprocessor	Purpose	Primary Location	Notes
Amazon Web Services, Inc. (AWS)	Cloud infrastructure hosting, storage, and database management.	United States	Core infrastructure provider; hosts the primary application and all encrypted customer data.
OpenAI, L.L.C.	AI-powered message generation and LLM processing.	United States	Optional. Primary model for generative outreach. Users can toggle AI features on/off in settings.
Anthropic PBC	AI-powered message generation and LLM processing.	United States	Optional. Secondary model for generative research. Users can toggle AI features on/off in settings.
Google LLC (Gemini)	AI-powered message generation and LLM processing.	United States	Optional. Used for advanced research analysis. Users can toggle AI features on/off in settings.
Perplexity AI, Inc.	AI-driven web research and deep prospect analysis.	United States	Optional. Real-time web search for intent signals. Users can toggle AI features on/off in settings.
Wiza, Inc.	Professional contact data enrichment and email verification.	United States / EU	Used for LinkedIn data extraction and real-time contact verification workflows.
Pylon Labs, Inc.	Customer support ticketing and Slack community management.	United States	Manages support interactions and bidirectional data sync between Slack and the platform.
PostHog, Inc.	Product analytics and feature usage monitoring.	United States	Privacy-focused analytics used to improve platform performance and user experience.
Stripe, Inc.	Subscription billing and payment processing.	United States	Secure processing of billing information and subscription payments.
Google LLC (Workspace)	Email sending, authentication, and integrated calendar services.	United States / Global	Used for outbound Gmail integration and secure user login.
Microsoft Corporation	Email sending and communications (Outlook/365).	United States	Used for outbound Outlook integration and recipient communication.