The Knowledge Base (accessible under Settings) contains the core content that powers First Touch’s personalization. This is the same “Brain” configured during onboarding, but you can update it here anytime.
Configuration Fields
Click on the tabs below to understand how each field influences the AI.
Key Prospect Question
What You Sell
Who You Sell To
Value Proposition
The Web Research GoalThis is the guiding research question First Touch tries to answer about each prospect. You would have chosen this during onboarding, but you can update it here if your strategic focus changes.
Example Input: “What is something unique about this prospect’s background that I can mention in an intro?”
Product DefinitionA clear, concise description of your product or service. Make sure this is kept up to date if your offering evolves.
Example Input: “We provide an AI-driven logistics platform that helps e-commerce brands reduce shipping costs by 15% through predictive routing.”
Target Audience (ICP)The primary buyer personas, industries, or company types you target. This should mirror your ideal customer profile.
- Tip: Multiple segments can be listed if you serve a few types of customers (e.g., “Enterprise Retailers” and “Mid-Market Logistics Providers”).
Proof Points & Case StudiesKey value points, proof points, or short case studies. If your product has several use cases, list a few one-liners here.
Example Input: “Helped ACME Corp reduce churn by 20% by streamlining their onboarding process.”
Maintenance
Why keeping this current matters:Whenever you generate new emails or messages, the AI pulls the latest info from these tabs.If you launch a new product line or enter a new vertical, be sure to update the “What You Sell” and “Who You Sell To” fields immediately. New AI generations will reflect those changes instantly.
