> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firsttouch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Social Integration

> Connect and manage your social account safely.

## Connecting Your Account

To enable Social Platform actions, connect your personal social account in **Settings** > **User Accounts**.

<Note>
  First Touch currently supports one social account per user. View-only members cannot connect accounts.
</Note>

<Steps>
  <Step title="Log into FirstTouch">
    Access your FirstTouch dashboard by logging into your account.
  </Step>

  <Step title="Open User Accounts">
    Navigate to **Settings** and open the **User Accounts** tab.
  </Step>

  <Step title="Add Social Account">
    In the **Social account** section, click **Add account**.
  </Step>

  <Step title="Enter Your Details">
    Enter the email address and password for your social account, then select the country closest to you.
  </Step>

  <Step title="Confirm Safety Requirements">
    Before you continue, confirm all of the following:

    * You completed the [safety checklist](/safety-checklist).
    * Your account has at least **100 connections**.
    * You are **not** using other social automation tools.
  </Step>

  <Step title="Complete Verification If Prompted">
    During connection, your account may ask for an authentication code or an in-app approval. Complete that verification to finish connecting.
  </Step>
</Steps>

## Troubleshooting Statuses

You can check your connection health in the **User Accounts** tab.

| Status                | What it means                                                                        | Action required                                                                  |
| :-------------------- | :----------------------------------------------------------------------------------- | :------------------------------------------------------------------------------- |
| **Available**         | Connected and ready to run Social Platform actions.                                  | None.                                                                            |
| **Connecting**        | First Touch is still establishing the connection.                                    | Wait a few minutes.                                                              |
| **2FA code required** | Your account requires a two-factor authentication code.                              | Open **Enter PIN** and submit the code.                                          |
| **OTP code required** | Your account requires a one-time password from email, SMS, or an authenticator app.  | Open **Enter PIN** and submit the code.                                          |
| **Confirm in app**    | Your account is waiting for you to approve the sign-in in the platform's mobile app. | Approve the login on your device.                                                |
| **Action required**   | The platform requested extra verification or another manual check.                   | Review the account and use **Re-log** if needed.                                 |
| **Disconnected**      | The account session expired or was disconnected by the system.                       | Click **Re-log** to reconnect.                                                   |
| **Restricted**        | The platform has restricted the account.                                             | Log in manually on the platform and resolve the restriction before reconnecting. |

## Recovery Actions

* **Re-log:** Reconnects an account that needs attention or was disconnected.
* **Enter PIN:** Used when the platform asks for a verification code.
* **Resend:** Available for supported verification methods if you need the code or approval request sent again.

## After You Connect

Once connected, you can manage several important settings from **User Accounts**:

* **Daily limits** for profile views, connection requests, and messages
* **Location** used to keep account activity aligned with your usual region
* **Sync status** and **last sync time** for your social connections

You should also configure when automation is allowed to run in [Sending Schedule](/WebApp/Settings/sending-schedule).

<Note>
  If your social account disconnects, Social Platform steps in active flows will stop running until the account is reconnected.
</Note>