> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firsttouch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Signals

> Use website visitor and social engagement signals as event-driven sources for FirstTouch flows.

Signals are event-driven sources for FirstTouch flows. Instead of starting from a saved contact list, a signal-based flow starts from tracked activity such as website visits or LinkedIn engagement.

<Note>
  Signals are a source type in FirstTouch, alongside audiences. A signal flow enrolls contacts when matching signal events are available.
</Note>

## Signal Types

<CardGroup cols={2}>
  <Card title="Website Visitors" icon="globe-pointer" href="/WebApp/Signals/Website-Visitors" color="#3c5d29">
    Install the FirstTouch tracking pixel, publish it on your website, and verify that visitor tracking is live.
  </Card>

  <Card title="Social Engagement" icon="linkedin" href="/WebApp/Signals/Social-Engagement" color="#3c5d29">
    Monitor LinkedIn person profiles and company pages, then use captured likes and comments as outreach signals.
  </Card>
</CardGroup>

## What You See On The Signals Page

Open Signals in FirstTouch at [`https://app.firsttouch.ai/signals`](https://app.firsttouch.ai/signals).

The Signals page shows a table with:

* `Name`
* `Enabled`
* `Flow`

If a flow is linked, the Flow column opens that flow in Flow Builder.

## Configure A Signal

Select a signal row to open its right-side drawer. The drawer changes based on the signal type.

For **Website Visitors**, use the drawer to:

* copy your team's tracking script
* install the script in your website's `<head>`
* run **Check now** after the site is published

See [Website Visitors](/WebApp/Signals/Website-Visitors) for platform-specific setup steps.

For **Social Engagement**, use the drawer to:

* add LinkedIn person profile or company page URLs
* review monitored URL connection status
* open captured likes, comments, and unique engagers

See [Social Engagement](/WebApp/Signals/Social-Engagement) for allowance, setup, and outreach examples.

## Enable Or Disable Signals

When a signal is unlocked, you can turn it on or off from the `Enabled` column.

* Turning a signal on allows new matching events to be used by its linked flow.
* Turning a signal off stops new signal-driven intake for that signal.

The setting persists after refresh.

<Note>
  Enabling a signal does not guarantee outreach. The linked flow still needs to be valid, published, and able to process new enrollments.
</Note>

## Locked Signals

Some teams may see locked signals instead of toggles.

When a signal is locked:

* the `Enabled` column shows a lock icon
* the `Flow` column may show `-`
* the page includes a `Contact us` link to request access

<Note>
  Lock state is account-dependent. Some workspaces may see a mix of unlocked and locked signals, while others may see all signals locked.
</Note>

## Signals And Flows

Signals are tied to flows rather than standalone outreach.

* use the `Flow` column to open the linked flow
* in Flow Builder, signal-based sources are treated as `Contact-level signal`
* signal flows are distinct from audience-based flows

## Related Behavior In Flow Builder

For signal-sourced flows:

* the flow source is signal-based, not audience-based
* Flow Builder can show awaiting signal events before enrollment
* signal event enrollment is handled from the flow, not from the Signals table
* some signal flows may require you to review and enroll awaiting signal events manually

## Notes

* Signals and Audiences are two different source types in FirstTouch.
* Audiences start from a saved group of contacts.
* Signals start from matching events tied to a signal source.
