> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firsttouch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sales Navigator Import

> Create Audiences from Sales Navigator people searches or lists.

Sales Navigator import lets Team Admins create Audiences from supported Sales Navigator people searches or people lists.

## Requirements

Before starting an import, confirm:

* your Team has access to Sales Navigator import
* you are a Team Admin
* the selected user has an alive LinkedIn Connected Account with Sales Navigator access
* the URL begins with `https://www.linkedin.com/sales/search/people` or `https://www.linkedin.com/sales/lists/people`
* the requested amount is a whole number from 1 to 500 and does not exceed the selected account's remaining daily availability

Normal LinkedIn profile URLs, Sales Navigator company searches, and Sales Navigator account lists are not supported.

## Create An Import

From Audiences or Flow Plan source setup, choose Sales Navigator and provide:

* Audience name
* Sales Navigator people search or list URL
* connected LinkedIn account to use
* maximum number of prospects to import
* optional AI context for messaging

## Imported Data

Imported Audience rows can include available person and company identity from the Sales Navigator source. Some fields can remain missing and may require enrichment before outreach.

## Statuses

Sales Navigator imports use these statuses:

| Status              | Meaning                                                        |
| ------------------- | -------------------------------------------------------------- |
| **Pending**         | The import has been accepted and is waiting to be scheduled.   |
| **Queued**          | The import is queued for the selected account.                 |
| **Syncing**         | FirstTouch is importing contacts.                              |
| **Completed**       | The requested import completed.                                |
| **Partial failure** | Some contacts imported, but the full request did not complete. |
| **Failed**          | The import could not complete. Review the visible error.       |
| **Paused**          | A Team Admin manually paused the import.                       |

## Pause And Resume

Team Admins can manually pause an active import and resume a manually paused import. Contacts imported before the pause remain in the Audience.

Waiting for the selected account's daily Sales Navigator quota is not the same as a manual pause. FirstTouch shows the quota wait and reset time when available, then continues after daily capacity becomes available; there is no manual resume action for quota waiting.

## Troubleshooting

If an import does not start or finish, check:

* Sales Navigator URL format
* connected LinkedIn account status
* whether the account is alive and has Sales Navigator access
* import size and daily limits
* whether the source list or search still exists in Sales Navigator
* visible error text on the Audience row

<Note>
  Sales Navigator import creates an Audience. It does not automatically guarantee outreach unless that Audience is attached to a valid Flow Plan and the enrollment mode allows prospects to start.
</Note>