> ## Documentation Index
> Fetch the complete documentation index at: https://docs.firsttouch.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Dashboard and Analytics

> Review outreach actions, engagement, opportunities, and Team activity.

The Dashboard summarizes Team performance across FirstTouch outreach and activity.

## What You Can Track

The active Dashboard cards are:

* **Actions:** automated outreach actions and Tasks.
* **Engagement:** email and LinkedIn engagement, replies, and reply sentiment.
* **Opportunities:** positive replies and meetings booked.

Available metrics can depend on your plan, permissions, connected accounts, and selected filters.

## Filters

Use filters to narrow analytics by:

* user
* date range
* source
* channel

Team Admins can usually review broader Team activity. Members may see a narrower view based on their access.

## Charts And Trends

When available, chart views show how email and LinkedIn activity changes over time. Use these trends to identify outreach volume changes, reply-rate movement, or gaps caused by sender capacity or disconnected accounts.

## Interpreting Counts

Metrics summarize FirstTouch-managed activity. They may not include manual work performed outside FirstTouch, provider-side actions that were not tracked, or CRM timeline entries created by another tool.

<Tip>
  Use Activities and Tasks for underlying enrollment work. Use the Outreach Queue for LinkedIn action execution state.
</Tip>